Installation of Cactus Punch designs is easy on Macintosh or Windows! Just Insert the CD and follow your nose!

• Insert the CD into your computer’s CD drive. The design installer should start immediately.
• Click on the words, “Install Design Files” and wait for the first page to appear.
• Please read each page carefully to load the correct design format and to choose the correct folder to hold the designs. Files must be installed to your hard drive before moving them to your floppy drive or memory card.
• Do not try to move files directly from the CD to a floppy drive or memory card.

Reading Color Sequences, Image Transfer Files, PDF and Other Files from the CD (Windows):

• Exit from the design installation program.
• Double click on your “My Computer” icon; a window will open.
• In the window, single click on the icon for the CD drive containing the Cactus Punch CD.
• In the upper left corner of the menu bar at the top of the window, select the “File” option, drag down and select the “Explore” option.
• The window will change to show the contents of the CD.

• Double-click on the icon of the CD. Move the folder for your format onto your hard drive.

Many of the latest models of sewing machines allow designs to be loaded directly from the CD to the machine. All our latest CD collections can be loaded in this way, but we are still in the process of converting our older designs. If the files are not where you expect them when you load the CD into your embroidery machine, chances are that the CD has not yet been converted to the newest format. Simply load the designs to your computer hard drive using the installer and transfer them to the embroidery machine.

If the color sequence is not on the inside packaging, it will be in a PDF file named <disknumber>colorseq.pdf. Double click on it to open the document in Adobe Acrobat. If you do not have Acrobat on your computer, go on line to www.adobe.com to download a free copy.

If there are appliqué templates, image transfer files or special instructions they will generally be in folders labeled with the disk number and a brief description of the contents.

Other PDF documents of interest are:

Installer Does not Open Automatically: If the installer does not start automatically, use your Windows Explorer to browse the CD. Find the file named, “SETUP.EXE” and double-click to start the installer.

Installer Stops Before the Progress Bar Reaches 100%:
Design files are very small, so it takes less time to install than it takes for the progress bar to be updated. Look for your files in the directory you chose for the installation. They will be there.

The process of sending a design from the computer to the programmable card or embroidery machine is sensitive to power fluctuations and radio wave and magnetic interference.

How to check a design before sewing to see if it has been corrupted in the transfer:

Read the design back from your card to your computer and compare how it looks on the screen with the original file. If there is a difference, then the file has become corrupted.

To Prevent File Corruption:

• Make sure your reader/writer box, scanner or sewing machine (if directly connected to computer) is plugged into an outlet that is not used by anything else, especially irons and other appliances. If you are not near the isolated outlet, run a heavy duty extension cord from that outlet to your card loading device.
• Keep reader/writer devices and connectors away from from magnets, speakers, cell phones, and other devices that emit radio waves or magnetic fields.
• Erase and reformat the corrupted card before reloading the design.

Cactus Punch CD's may not be returned once they have been opened. Unopened CD's purchased directly from Cactus Punch may be returned within 30 days for refund or exchange (you must pay all shipping fees). If you purchasd a design collection from a dealer, the return policy is set by the dealer.

If you find that your CD is defective, it can be returned to Cactus Punch for exchange within 30 days of purchase. Please call to obtain a Return Merchandise Authorization (RMA), which must appear on the return package. If we find that the CD is not defective, we must charge a $15.00 handling fee, so please be sure that your CD is defective before you attempt to exchange.

Cactus Punch stopped selling floppy disks in the last century, and stopped authorizing their sale in 2003. We regret that we can no longer support those disks. However, if you would like to upgrade to the CD version for an upgrade fee of $25.00 for standard collections, and $35.00 for Signature collections, please call for an RMA and instructions for mailing.

If you have CD collections that lack a newer format, they may also be upgraded (for certain collections); please call to determine if the new formats are available for your collection and for upgrade pricing.